| What time is check in and check out? |
|---|
| Check-in 12p.m.Check-out 12p.m. (It depends on the availability) |
| Can I leave the room late? |
| It depends on the circumstances of the day (occupancy, chambermaids’ timetables). Always subject to prior request. |
| Can I choose the type of bed in my room? (Large bed – two beds) |
| Yes |
| Do the rooms have a balcony or terrace? Can I reserve one? |
| Some on the 7th floor have balconies. Yes, they can be reserved. |
| Are there non-smoking rooms? |
| Yes |
| How many storeys does the building have? Is there a lift? |
| The hotel has 8 floors and 2 lifts |
| Is there air conditioning in the rooms? Does it work all year round? |
| Yes; it does not work all year round |
| Is your hotel adapted for the handicapped? |
| Yes |
| Can you keep my luggage when I leave the room? |
| Yes |
| Is there a safe place to park my car? How much does it cost? |
| At the hotel’s own parking lot:18€ / day y 3€ / hour |
| Does the hotel have an Internet or e-mail terminal for guests? |
| No, but we have wi-fi services if the guest brings his own portable computer. |
| Do you have high-speed internet in the room for my portable computer?Is it wireless? |
| Yes, it’s wireless |
| Do you have a quiet, romantic room? How can I reserve it? |
| There are some quiter than others. Yes, they can be reserved. |
| What languages are spoken in Reception? |
| English, French, Italian |
| Where may I rent a car? |
| In Atocha train station. We have many information on it |
